ABOUT US
About the Founder… Michel'le Sullivan is the Owner and CEO of Studio E11even Beauty Co. The business was established in late 2019 as Enhance Yourself Beauty but has been revamped and rebranded in January 2023. Michel'le holds multiple certifcations and is 3x certified as an Eyelash Technician! She also holds the title of multiple other esthetic services such as powder ombre brows (also known as ombre microshading), lip fillers, LED teeth whitening, lash lift, brow lamination, brow shaping and tinting services. She began her lashing career in 2019 and everything else followed. The fact that Michel'le has an itch for learning new beauty services means that she isn't done with learning new techniques and services to assist you all in looking and feeling your best. Come and enjoy a relaxing time at our lash, brow and beauty studio. Our Mission: ENHANCE each clients inner beauty. EDUCATE our clients. EMBRACE look and feel good every day | Educate | Enhance | Embrace | Location & Parking We are located at 270 E Highland Ave Suite E -INSIDE OF THE BLATZ BUSINESS CENTER/CONDOMINIUMS Parking is metered so please ensure proper travel time when visiting in case parking is bad. Street Parking is free after 6pm and on weekends. LASHES …. BROWS … LIPS and PMU Services
CANCELLATION POLICY
Cancellations ❌ Studio E11even Beauty Co does not accept appointment cancellations if the client wishes to keep their booking deposit, I strongly encourage you to reschedule your appointment within 48 hours of your appointment in order to maintain your booking deposit. Booking deposits are NON-REFUNDABLE, including training deposits. If you cancel your appointment/training, you will lose your deposit completely. THERE ARE ABSOLUTELY NO EXCEPTIONS‼️ ❕YOU MUST CONFIRM YOUR APPOINTMENT WITHIN 48HRS OF YOUR APPOINTMENT. Failure to do so will result in your appointment being cancelled and deposit forfeited. Arriving Late ⏲️ A late fee of $10 will be charged if the client is late by 15 minutes. We have a 15min grace period. Should you arrive to your appointment more than 15min late, your appointment will be cancelled, and the booking deposit will be forfeited, with respect for other booked appointments after you. This includes all services! Rescheduling 🗓️ In the event that you must reschedule your appointment, your deposit will be transferred to your rescheduled service. The deposit can and will only be transferred ONCE! You will have to rebook with a new deposit if you need to reschedule more than once. Rescheduling must be done at least 48hrs before your appointment in order to reuse that deposit. NO EXCEPTIONS! ✨ If you did not pay any deposit and have to reschedule/cancel your appt within 48hrs of your appt time, 30% of the service total will need to be paid before you can book with me again. There are absolutely NO exceptions. By booking with us you agree to all payment policies and terms above. We hope you understand our booking payment policies as it is an inconvenience to me financially and physically.